The European Institute for Conflict Resolution follows procedures that comply with the following specific requirements
- The natural persons in charge of dispute resolution are nominated by, or form part of, a collegial body composed by an equal number of representatives of consumer organizations and of representatives of consumer organizations and of representatives of the trader and are appointed as result of a transparent procedure;
- The natural persons in charge of dispute resolution are granted a period of office of a minimum of three years to ensure the independence of their actions;
- The natural persons in charge of dispute resolution commit not to work for the trader or a professional organization or business association of which the trader is a member for a period of three years after their position in the dispute resolution entity has ended;
- The dispute resolution entity does not have any hierarchical or functional link with the trader and is clearly separated from the trader’s operational entities and has a sufficient budget at its disposal, which is separate from the trader’s general budget to fulfil its tasks.
Zoe Giannopoulou and Stefanos Stefanou are the founding members.
Zoe Giannopoulou is a Lawyer, an Accredited Mediator and an Accredited Mediators’ Trainer by the Ministry of Justice, Transparency and Human Rights and exercises the management of the institute.
Zoe Giannopoulou, General Director and Head Operations manager, Lawyer, Accredited mediator, General Manager Operations of the European Institute For Conflict Resolution.
Sofia Giannopoulou, Associate Director and Coordinator of ADR procedures, Accredited Mediator by the Greek Ministry of Justice, Transparency and Human Rights, ADRg UK.
Lambros Kotsiris, Emeritus Professor, Law School of Aristotle University of Thessaloniki, Member of Academy of Athens, President of Mediators’ Accreditation Committee Ministry of Justice, Transparency and Human Rights.
Ali Nourai, Barrister, Civil Commercial and Onine Accredited Mediator in the UK.
Rahim Shamji, Barrister, Civil Commercial, Family Business, Hybrid and Workplace Accredited Mediator in the UK, Senior Lecturer at BPP Law School in Uk, Director of ADR – ODR International, President Elect at the International Academy of Dispute Resolution in the USA
Aleš Zalar, Director of the European Center for Dispute Resolution, Minister of Justice, November 2008 – 2012, President of the District Court in Ljubljana.
Diana Wallis, Senior Fellow Lecturer in EU Law, Private International Law, Arbitration and Mediation at Hull Law School, ex Vice President of the European Parliament, Civil Commercial Accredited Mediator CEDR Uk.
Styliani Zarkada, LLM, Lawyer, Accredited Mediator by the Greek mInistry of Justice, Transparency and Human Rights, ADRg UK, Head of legal advice.
Basilia Sarafi, Lawyer, Translator, Accredited Researcher by Jean Monnet European Centre of Excellence, Head of Translations and Publications.
Eleni Stylianou, LLM, Lawyer, Accredited Mediator ADRg UK, Head of Development of International Cooperations.